The fastest and most common
way to cancel your account is by phone. Below is a list of some
popular Internet service providers and their contact information
for subscriber cancellation. When
you contact your provider to cancel your account, be sure
to have the following information handy:
User-name
(e-mail address)
Password
Mailing
address and/or phone number
Credit
card number that the service is billed to
If your provider is not
listed here, please contact its customer service department
for help with canceling your account.
America Online (AOL)
How to cancel: Members can cancel over the phone, online,
or by fax.
Phone: 1-888-265-8008
Online at Keyword: Cancel
FAX: 1-801-622-7969 - Use our fax cancellation form.
Worldnet (AT&T)
How to cancel: Members must cancel over the phone.
Phone: 1-888-613-3064
CompuServe
How to cancel: Members must cancel over the phone.
Phone: 1-800-292-3900
EarthLink/MindSpring
To cancel your EarthLink service call one of their support
representatives. Cancellation requests via e-mail or any help
forms will not be accepted. To cancel a standard access plan,
call 1-800-890-6356
Juno
How to cancel: Members must cancel over the phone.
Phone: 1-888-811-5866
Microsoft Network (MSN)
How to cancel: Members must cancel over the phone.
Phone: 1-800-386-5550
Prodigy
How to cancel: Members must cancel over the phone.
Phone: 1-800-213-0992
Verizon / GTE / Bell
Atlantic
How to cancel: Members must cancel over the phone.
Phone: 1-800-927-3000 (select Option 2)
7 a.m. to 7 p.m. CST Monday through Friday
You must have your user name and password. |